About
Built for the shops that keep trucks on the road
Heavy-duty repair shops are the quiet infrastructure of North American freight. The software offered to them is mostly rented websites: per-seat pricing, annual contracts, and records that live on someone else’s servers. We thought that deal was backwards, so we built the opposite.
What we believe
Software should work where the work is
Shop internet goes down. Cloud dashboards stall. A repair shop's system of record should live in the shop and keep pace with the shop — connectivity is a bonus, not a requirement.
Your records are your business
A shop's customer list and twenty years of service history are the business. We designed Service Dock so that data sits encrypted on your machine, backs up where you choose, and exports whenever you ask. Lock-in is a business model; it isn't ours.
Plain language beats feature lists
Service writers shouldn't need a glossary. The app defaults to a simple mode that shows a small shop exactly what it needs — and the deeper capability is there when you grow into it.
Early customers are partners, not beta testers
We're honest about being new. Founding shops get lifetime launch pricing, hands-on onboarding, and a direct line to the people building the product. Their daily friction sets our roadmap.
Where we are, honestly
Service Dock is a young product built by a small team. The engine is deep — work orders, inventory, invoicing, compliance, companion apps — and the customer list is short. That’s exactly why the founding-shop terms exist: the shops that join now get more, because they’re giving us more.
If you want a vendor with a decade of logos on their homepage, we’re not there yet. If you want software shaped around your shop by people you can actually reach, that’s the product.
Talk to the people building it
Every walkthrough is run by someone who works on the product. Ask anything.