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Shop software for heavy-duty truck & trailer repair

Run your whole shop from one screen. Even when the internet goes down.

Service Dock takes every job from the first phone call to the paid invoice — in a desktop app that lives in your shop, not in someone else’s cloud.

  • Work orders, estimates, parts, and invoices in one place
  • Keeps working when your internet doesn't
  • Your records live in your shop — export them anytime
Service Dock
Service Dock dashboard showing today's jobs, bays, revenue, and schedule

Sound familiar?

Most heavy-duty shops run on a whiteboard, a stack of paper, and whatever the last software salesman left behind. It works — until it costs you a customer, a warranty claim, or a Saturday.

The whiteboard is full and nobody trusts it

Which truck is in which bay? Who's waiting on parts? When the answer lives on a whiteboard and in three people's heads, jobs slip and customers call to ask why.

Estimates and approvals happen over voicemail

You quote the job, wait for a callback, do the work, then argue about what was approved. Nothing is written down where you can find it three months later.

Invoicing eats your evenings

The work is done, but the paperwork isn't. Hours get lost between the tech's notes and the final bill — and unbilled parts walk out the door with the truck.

See the real product — no sales call required

No gated PDFs, no “talk to sales to see a screenshot.” This is the actual app your counter and your techs would use.

Service Dock — product walkthrough1/8

The whole shop

One screen runs the day

  • Jobs, bays, revenue, and today's schedule in view
  • Runs in your shop — works with zero internet
  • Click through: one job, start to finish

One job, start to finish, in one system

Every screen below is the same app — not a bundle of tools taped together.

Run the floor

Every job on one board your whole shop can trust

Statuses tell the counter what's active, what's waiting on parts, and what's ready for pickup — and when a promise date is at risk, the board says so before the customer calls. No walking the floor to find out.

Service Dock
Service Dock work order board with job statuses, promise dates, and next actions

Parts

Inventory that follows the job

Stock, bins, and reorder points stay tied to the work. When parts run low for jobs booked this week, the shop hears about it while there's still time to order — one click covers the lot.

Service Dock
Service Dock inventory overview showing parts running low with reorder alerts

Bill it before the truck leaves

Finished work turns into money the same day

The billing view keeps score for you: what's ready to bill, what's owed, and who to chase first. Parts and hours flow from the job to the invoice — nothing re-typed, nothing forgotten.

Service Dock
Service Dock billing overview with ready-to-bill and owed-to-you totals

Your shop’s records belong in your shop

Cloud-only shop software has a quiet catch: your customer list, your history, and your pricing live on someone else’s servers, behind someone else’s login, for as long as you keep paying.

Service Dock is built the other way around. The app and the database run on your machine, encrypted. Backups go where you decide. Exports are a click away. The cloud adds convenience — it never holds your business hostage.

Works offline

The counter and the bays keep moving with zero connection.

Encrypted database

Your shop data is encrypted on disk, in your building.

Backups you control

Local backups plus optional cloud copies to your own account.

Export anytime

Your customers, units, and history — never locked in.

Founding Shop Program

We’re a new product. That’s your leverage.

We won’t pretend thousands of shops run Service Dock — yet. The first shops on board get terms nobody after them will:

Founding price, locked for life

The lowest rate we will ever offer, locked in for as long as you keep your account. Pricing only goes up for everyone who comes after you.

White-glove onboarding

We import your data, set the system up around how your shop already works, and train your team. In person on the phone — not a help-center link.

A direct line to the builders

Founding shops talk straight to the people writing the software. Your pain points become next month's features, not tickets in a queue.

Fair questions

We're not computer people. Is this going to be complicated?

Service Dock has a simple mode that's on by default: the screens show what a small shop needs day one and nothing else. If you can fill out a paper work order, you can use this. And founding shops get hands-on setup and training — we don't hand you a login and disappear.

What happens when the internet goes out?

Nothing. Service Dock runs on a computer in your shop, not in a browser tab. Work orders, parts, and invoicing keep working with no connection at all. Online features like customer links pick back up when you're reconnected.

What if the shop computer dies?

Your database is encrypted and backed up — locally and, if you choose, to a cloud account you control (Google Drive, OneDrive, or Dropbox). Restore onto a new machine and keep working.

Do we have to sign a long-term contract?

No. Month to month. And your records are yours: you can export your data whenever you want, so you're never locked in.

How do we get our existing customers and history in?

Founding shops get white-glove onboarding: we import your customer list and units with you, set up your parts and pricing, and train your team on your own data — not a demo file.

Twenty minutes. Your shop’s workflow. The real app.

Book a walkthrough and we’ll run your typical job through Service Dock — intake to invoice — while you watch and ask questions.

Prefer email? Send us a note — a builder answers, not a bot.